Service Staff Software

An award winning multi-language web based support solution for small to medium sized businesses to manage and deflect up to 80% of your incoming support inquiries. Features include a web self-service knowledge base, a trouble ticket system, account management capabilities and full MS Outlook integration. The complete web based solution you need to provide the level of service staff and customers have come to expect in the new economy.

trouble ticket system support inquiries medium sized businesses management capabilities outlook integration

Office Tracker lets everyone share side-by-side schedules for people, rooms, resources and more. Scheduling is a simple click. A full featured contact manager makes appointment scheduling and customer tracking incredibly quick and easy. Saves valuable time and creates a more professional, more productive office. Perfect for so many offices - legal, medical, service businesses, government offices, educational, etc. Free 30 day full working demo.

office tracker office schedules group schedules scheduling solution project deadlines

Sales and Shopping on Palm, Job management, Work log tracking, Waiter assistance. Allows tracking orders for goods and services, maintaining shopping lists, planning purchases, estimating of purchase expenses, reports. Intended for service staff, contractors, home users and business owners. Palm OS 5 support: hires fonts, T3 fullscreen, 5-way navigator. Print support and export to memopad, card, clipboard. Has a desktop program.

excel csv printing bills desktop program hierarchical categories palm os 5

The Claymore Card Filer allows you to create a list of individuals and their contact information and sort them by resource and class. This system is particularly useful for sales and customer service staff. Each staff member (resource) can have their own list of contacts and organize them as they see fit. Each contact has a series of custom fields that can be used to track various useful bits of information.

customer service staff member resource filer staff member support forum

Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model considers customer arrival and service rates, the cost of service staff, and the loss of profit contribution due customer waiting time (dissatisfaction).

customer service staff customer dissatisfaction customer service function staff utilization chart plots

RoomBooking makes it easy for all staff to book, hold and settle events and arrangements such as meetings, courses, receptions etc. RoomBooking is a user-friendly easy to use application servicing the company's internal users and assisting the service staff. RoomBooking are not an advanced can-do-everything system but an easy and simple application.

internal users receptions

Wopti Utilities is an all-in-one system utility to optimize,clean up,maintain and speed up your PC.It also gathers detailed and accurate software and hardware information for you to know your PC better.Four general modules(System Information,System Optimization,System Cleaning and System Maintenance)with more than 30 tools are designed for PC's peak performance.Wopti Utilities is an Intel Software Partner,and now is"Certified For Windows Vista".

Softuarium EDCrypt is an ActiveX control performing following functions: - encrypts and decrypts text and files using symmetrical ciphers: BLOWFISH, CAST128, GOST, RC2, RIJNDAEL, TWOFISH - computes hashes (message digests) of text and files using hashing algorithms: ADLER32, CRC32, CRC32B, GOST, HAVAL128, HAVAL160, HAVAL192, HAVAL224, HAVAL256, MD2, MD4, MD5, RIPEMD128, RIPEMD160, SHA1, SHA256, SHA384, SHA512 - securely shreds files.

Tekkout is a nice and fast breakout game with 75 levels and many extras. Move your bat through three different worlds and hold the balls in play. Destroy brick after brick, and clear each level. If your are good enough you can place your name and score in the highscores.

Chrysanth NETime Diary is an electronic personal diary and journal software for journal and diary writing and keeping. The program helps keep your personal diary organized and secure. Photos & articles may be kept safely together with your personal journal. Chrysanth NETime Diary is created as a personal journal software companion that helps you to capture every memorable moment of your daily life. Diary keeping becomes easy, safe and fun.

Easy-to-use slip-down menu to navigate your website. This menu has small animating drop-down submenus which slip down from a horizontal bar. Designed for top bar navigation from the top of your page. Online configuration tool. Supports true-type fonts, line-wrapping, multi-state icons, script triggers and more.

With this component it is possible to easily access the SAP GUI Scripting Engine. The component could for example be used out of Microsoft Visual Basic for Applications (VBA) or even within a VBScript (example included). Beside connecting a SAP GUI Instance to a backend, it is possible to read and write the field values of current presented transactions. Certainly these transactions could be startet using the component too.

Sparkling water, colorful skies, romance in the air! Use this versatile screen-saver engine which rotates 32 photos of professional quality sunsets, accompanied by an optional soundtrack of MIDI-based tunes. Features include your choice of up to 23 transition effects, Microsoft Plus! support, the option to show images full-screen or at original size, plus the ability to set the delay between slide changes.